Privacy Policy

Effective date: June 20, 2024 · Last updated: July 28, 2026

Las Plazas of Laredo Inc. (“Las Plazas,” “we,” “us,” or “our”) is a property management company based in Laredo, Texas. We manage residential and commercial properties and provide related services, including marketing, leasing, maintenance, and financial management. This Privacy Policy explains what information we collect, how we use and share it, how we protect it, and the choices you have. By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Contact and Identity Information: Name, mailing address, email address, and telephone number, including mobile telephone number.
Financial Information: Payment details and other financial information you provide in connection with leases, applications, or payments.
Transaction and Property Information: Records related to your tenancy, lease, maintenance requests, and communications with us, including text message correspondence.
Automatically Collected Information: When you use our website, we may collect technical information such as IP address, browser type, device information, and usage data through cookies and similar technologies.

We collect this information when you complete forms, submit applications, sign leases, make payments, communicate with us, or use our website.

2. How We Use Your Information

We use your information to:

Provide Services: Manage properties, process payments, handle maintenance requests, and communicate with tenants and property owners.
Operate and Improve: Administer, maintain, and improve our website and services.
Communicate: Send service-related messages and, where permitted, marketing communications.
Legal Compliance: Comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We do not sell your personal information. We may share it only as follows:

Service Providers: With third-party vendors who perform services on our behalf, such as maintenance contractors, payment processors, messaging platform providers, property management software providers, and IT support, and who are permitted to use it only to provide those services.
Legal Requirements: When required by law or in response to valid legal process, such as a subpoena or court order, or to protect our rights, safety, or property.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Text messaging and mobile information. Your SMS consent and phone number will never be shared with third parties or affiliates for their own marketing purposes under any circumstances. No mobile information is sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Mobile telephone numbers may be shared only with service providers acting on our behalf solely to deliver the messages you have consented to receive, and those providers are contractually limited to that purpose. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. See our SMS Terms & Conditions for full details of our text messaging program.

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, including to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to securely delete or de-identify it.

5. Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

Access and Update: You may access and update your personal information by contacting us using the details below.
Marketing Communications: You may opt out of marketing communications at any time by following the unsubscribe instructions included in each message.
Text Messages: You may stop text messages at any time by replying STOP to any message, or by contacting our office. See our SMS Terms & Conditions.
Cookies: You may adjust your browser settings to refuse or delete cookies, though some features of our website may not function properly as a result.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy at policies.lasplazasoflaredo.com/privacy and update the effective date above. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Las Plazas of Laredo, Inc.
901 Victoria Street, Suite B
Laredo, TX 78040
leasing@lasplazasoflaredo.com
(956) 722-5156

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.